Last updated: June 26, 2025
At Arosa Real Estate, we respect and protect your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect:
- Contact & identifying details: name, email, phone number, postal address when you provide it via forms or consultations.
- Property preferences & transaction data: your interests in property types, budget, purpose of purchase/rental.
- **Usage & technical data:**IP address, browser/device data, cookies, analytics information collected when you use our website or services
- Third-party sources: publicly available records or trusted partners (e.g., analytics, advertising networks)
2. How We Use Your Information
We use your personal data to:
- Provide and improve our services (e.g., property recommendations, showings).
- Communicate with you: respond to inquiries, send relevant updates, marketing offers (with your consent).
- Personalize your website experience and serve tailored content or ads.
- Conduct internal research, analytics, and improve site performance.
- Comply with legal and regulatory requirements.
- Protect against fraud and unlawful activity
3. Data Sharing & Disclosure
Your information may be shared with:
- Service providers (e.g., CRM systems, payment processors, hosting, analytics) — all under strict confidentiality.
- Business partners (e.g., developers, agents) to facilitate your property requests.
- Legal or regulatory authorities, if required by law.
- In business transactions (e.g., mergers, acquisitions) — you’ll be notified of any transfer of data
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking
We use cookies, pixels, and similar technologies to:
- Understand site usage and improve user experience.
- Personalize content and marketing communications.
- Track ad performance and visitor behavior
You can manage cookie preferences through your browser, but disabling cookies may affect site functionality.
5. Data Security & Retention
- We implement reasonable technical and organizational measures to protect your data.
- We retain your data only as long as necessary for our business purposes, or to comply with applicable laws
6. Your Rights
You have the right to:
- Access and correct your personal data.
- Request deletion or restriction of processing.
- Opt out of marketing communications.
- Withdraw consent at any time (where processing is based on consent).
- Request portability of your personal data, where applicable
To exercise these rights, please contact us at the details below.
7. Changes to This Policy
We may update this Privacy Policy periodically. The date at the top will change when updates occur, and we encourage you to review it regularly
8. Contact Us
For questions, to request access, correction, deletion, or express concerns, please reach out:
Email: [email protected]
Phone: +971 56 991 6229
Address: Office 703, Sobha Ivory 1 Building Business Bay, Dubai, UAE